About SWR Balustrade
35+ years of stainless balustrade.
Designed, fabricated and installed in the UK since 1989. Wide range of systems from our workshop in Hemel Hempstead.
1989
trading since
20+
systems
96 NPS
customer score
2,400+
projects completed
The Story
From a Hemel Hempstead workshop to UK-wide stainless specialists.
Established
1989
Workshop
Hemel Hempstead, HP2
Specialism
Stainless balustrade
Group
SWR Group, trading division
SWR Balustrade is a trading division of SWR Group, a Hertfordshire-based architectural-systems business that has been operating since 1989. We design, fabricate and install premium stainless steel balustrade (wire, modular, glass channel, handrail and specialist systems) for residential, commercial and listed-building projects across the UK.
The original SWR Group business started in stainless wire and rope products, supplying marine and architectural rigging from a single workshop in Hemel Hempstead. The balustrade specialism grew out of that. It began as a sideline producing wire balustrade for self-builders and small architectural practices, and became a dedicated trading division as demand for stainless balustrade products on UK residential and commercial projects accelerated through the 2000s.
Today the business operates across six system pillars: wire balustrades, modular glass, stainless handrails, glass channel, components, and specialist systems. They comprise twenty-two individual systems in total. The workshop in Hemel Hempstead remains the centre of fabrication; every stainless component on every SWR system is cut, drilled and finished here before it leaves for site.
The company is a member of the British Stainless Steel Association and an Approved Partner for OnLevel and ClickitUp on co-branded systems. Every SWR balustrade ships with project-specific structural calculations to BS 6180:2011 and Approved Document K compliance, including a fifteen-year structural warranty backed by the parent company.
The work has changed since 1989. New software, new certifications, tighter regulations, partner-engineered systems sitting alongside our own. The approach at the start of every project has never changed. We care about both you and your project and will work closely with you to achieve an outstanding outcome.
What We Do
Three things, done well.
Most balustrade companies do one of three things: design, supply, or install. SWR does all three, in-house, on every project.
01
Design & specification.
We produce systems tested to BS 6180:2011 and compliant to Building Regs Doc K. We offer advice against your project to ensure the end product meets both, your design requirements and the relevant technical specifications.
02
UK fabrication.
Every SWR system is fabricated in the Hemel Hempstead workshop. Stainless steel is cut to length, drilled to tight tolerances, packed and shipped. We keep huge stocks of all components ensuring we can supply bespoke fabrications within a maximum of one to two weeks.
03
UK installation.
SWR has a network of approved installation partners covering the whole of the UK. All of our partners work to extremely high standards whilst we ensure you have a single point of contact throughout your project for easy communication.
How We Work
Four things we won't compromise on.
01
Design & specification.
Our technical team produces project-specific systems to suit your application. Whether it is a load rated commercial application or a small decorative domestic handrail we will ensure you have the right product every time.
02
High-quality materials as standard.
Every structural component on every SWR system uses high quality materials. Whether is AISI 304 or AISI 316 or aluminium we only use the highest standard materials from quality approved sources.
03
Independently tested systems.
Our load rated systems are tested by an independent test-house in accordance with BS6180 and applicable building regulations. You can have full confidence in the performance characteristics of every system we supply.
04
Single point of contact, start to finish.
Our technical team produces project-specific support so you have everything you need to successfully complete your project. Our working methods are totally flexible, architects send us drawings; we send back the engineering. Self-builders send us photos; we send back a sketch with a price.
The People You'll Work With
Same team, start to finish
One named contact stays with you throughout. Behind them, the same four teams handle every project in sequence — no handoffs to strangers, no one who hasn’t read the brief.
Your first call
Customer care team.
The first voice on the phone, the first reply to your email. Customer Care takes the brief, books the technical follow-up, and remains your point of contact for general project questions through delivery.
Quotes & drawings
Technical team.
Reads architects’ drawings, takes site dimensions, produces project-specific solutions to BS6180 and Doc K compliance where required. We ensure every order meets your requirements.
Made to order
Workshop team.
Cuts, drills, welds, finishes and quality-checks every component before it leaves the workshop. Standard SKUs from stock, bespoke runs in one-to-two weeks. Often next day too and if you need something tomorrow, give us a call.
On site
Installation team.
Every installation is carried out to the highest standards by our approved network of quality installers.
Recent Installs
Projects from the last twelve months.
A small selection. Wire, glass, handrail — residential, listed buildings, commercial. Every project is different; the spec always starts from scratch.
— Glass channel
— Glass channel
— Pool Spigots
— Vertical Wire
— Stainless Handrail
Visit the SWR Showroom
See every system before you buy.
The only place in the UK where you can see 20+ SWR systems installed at full height, side by side.
A visit is a chance to see the systems and meet the technical, workshop and install teams in one stop. Most visitors come away with a system narrowed down, a price band confirmed, and a sense of who they’d actually be working with. No hard sell. You can book an appointment with one of our experienced product specialists, for a guaranteed personal consultation.
address
Eastman Way
Hemel Hempstead
HP2 7DU
opening hours
Mon-Fri 8am-6pm
Sat 9am-1pm
Sun closed
by appointment
Pre-booked visits
40-min slots
parking
On-site free parking
EV chargers
Memberships & Accreditations
Who vouches for SWR.
The bodies and partners SWR is accredited with, plus the supplier partnerships behind the co-branded systems in the SWR range.
BSSA Member.
British Stainless Steel Association
OnLevel Approved.
UK Approved Partner Since 2022
ClickItUp Partner.
Ergosage Approved Partner
ISO 9001 Certified.
Quality Management Systems
Recent Recognition
What recent customers have said.
A small selection from verified post-install reviews. Full review archive on the dedicated reviews page.
Great product, great price and quick service with knowledgeable customer service. Would definitely recommend and will be using again.
Stainless steel posts and glass for my outdoor patio. Speedy delivery and very easy to fit. Would definitely recommend.
Easy to order, good selection of products with very fast delivery and packed well, high quality products at a very reasonable price. Great service.
96 NPS
Talk to SWR
Got a project in the diary?
Send us a sketch on the back of an envelope, a photo of your staircase, or a set of architect’s drawings. You’ll have a detailed balustrade quote within one working day. Or visit the Hemel Hempstead showroom — the largest balustrade showroom in the region.